Privacy Policy

Effective Date: December 3, 2023aspenes.xyz ("we," "us," or "our") is dedicated to protecting your privacy as you explore lush forests, solve nature-themed puzzles, and learn about wildlife in our nature exploration puzzle games and related services (the "Services") at aspenes.xyz. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using the Services, you consent to the practices described herein. Information We Collect Personal Information: During account registration, we collect your email address, username, password (encrypted), age range, and preferred nature environment (e.g., forests, mountains, lakes). For premium subscriptions (e.g., ad-free gameplay, exclusive exploration areas) or in-game purchases (e.g., puzzle hints, nature guides), we collect payment details (processed by third-party providers like PayPal) and billing address. Optional information (e.g., interest in wildlife conservation) may be collected if you choose to provide it. Usage and Gameplay Data: We automatically gather data about your interaction with the Services, including IP address, device type, operating system, browser version, exploration progress (e.g., areas visited, wildlife spotted), puzzle completion rates, hints used, and technical performance data (e.g., crash reports, frame rate). This data is collected via cookies, in-game analytics tools (e.g., Mixpanel), and server logs. Feedback and Conservation Data: If you submit feedback, participate in wildlife surveys, or contact customer support, we collect your messages and any additional information you voluntarily provide (e.g., suggestions for new exploration areas). How We Use Your Information To create and manage your account, sync your exploration progress across devices, and deliver personalized nature experiences (e.g., recommending mountain puzzles if you prefer high-altitude environments). To process transactions, fulfill orders, and send purchase confirmations or subscription reminders. To improve the Services: analyze gameplay data to balance puzzle difficulty, fix bugs, optimize performance for different devices, and develop new content (e.g., exploration areas, wildlife species) aligned with user preferences. To communicate with you: send account updates, exploration milestones, conservation-themed event notifications, and promotional offers (you can opt out of marketing communications at any time). To support wildlife conservation: share anonymized user interest data with partner conservation organizations (no personal identifiers) to advocate for nature protection. Information Disclosure We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances: To trusted third-party service providers (e.g., payment processors, cloud hosting services, analytics tools) who assist in operating the Services, subject to confidentiality agreements. To wildlife conservation partners (only anonymized, aggregated data) to support nature protection efforts. To law enforcement or regulatory authorities if required by law, or to protect our rights, property, or safety, or that of our users or the public. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, with prior notice and a commitment to uphold this Privacy Policy. Data Security We implement privacy-focused security measures to protect your personal information, including encryption of sensitive data, secure server storage (compliant with CCPA standards), regular security audits, and access controls for authorized personnel. We minimize data collection to only what’s necessary for gameplay and conservation efforts. Your Rights Access and Correction: You may access, review, and update your personal information by logging into your account or contacting [email protected]. Deletion: You may request account deletion by submitting a request to [email protected]. We will delete your data within 30 days, except as required by law (e.g., financial records) or to support conservation research (anonymized data only). Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our messages or updating your account preferences. You may also opt out of sharing anonymized data with conservation partners via your account settings. Cookie Management: You can adjust cookie settings in your browser, though disabling certain cookies may limit functionality (e.g., progress sync, personalized recommendations). Children’s Privacy Our Services are family-friendly and suitable for ages 8 and up, but we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided personal information without consent, please contact us to request immediate deletion. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of changes by posting the revised policy on our website with a new effective date. Your continued use of the Services after the update constitutes acceptance of the revised terms. Contact Us For questions or concerns, contact:aspenes.xyz890 Pine Glade Drive, Boulder, CO 80301, USAEmail: [email protected]